On Thursday Ffion and Amy went to the University of South Wales ๐ to talk to student nurses ๐ฉโโ๏ธ๐จโโ๏ธ. They shared their own stories about using health services ๐ฅ and what is important to them when seeing doctors or nurses. They said it helps when:
๐ฃ๏ธ People use easy words
โฐ We get longer appointments if we need them
๐ Staff talk to me, not just my carer or support worker
๐ก We are told what will happen before our appointment
They also talked about:
โ
Reasonable adjustments โ small changes that make things easier
โค๏ธ Person-centred care โ treating everyone as an individual and listening to what matters to them
The students asked great questions ๐โโ๏ธ๐โโ๏ธ and learned how to make health care fair and friendly for everyone ๐ ๐ A big thank you to Amy and Ffion for doing a brilliant job and representing Caerphilly People First! ๐๐




















