On Thursday Ffion and Amy went to the University of South Wales 🎓 to talk to student nurses 👩‍⚕️👨‍⚕️. They shared their own stories about using health services 🏥 and what is important to them when seeing doctors or nurses. They said it helps when:

🗣️ People use easy words
⏰ We get longer appointments if we need them
👀 Staff talk to me, not just my carer or support worker
💡 We are told what will happen before our appointment

They also talked about:

✅ Reasonable adjustments – small changes that make things easier
❤️ Person-centred care – treating everyone as an individual and listening to what matters to them

The students asked great questions 🙋‍♀️🙋‍♂️ and learned how to make health care fair and friendly for everyone 🌈 👏 A big thank you to Amy and Ffion for doing a brilliant job and representing Caerphilly People First! 🌟💙