Yesterday, our focus group had a fantastic visit from Clare, who works for Transport for Wales. She introduced us to the Orange Wallet Scheme, a brilliant tool designed to help people who may need extra support while using public transport. The Orange Wallet contains cards where users can write down their specific needs, making it easier to communicate with railway staff and ensure a smoother journey.

We also had a great discussion about the new trains, who we can ask for passenger assistance at the station, and how to navigate train travel with confidence. To put our learning into action, we’re planning a group trip to Barry when the weather improves! This will be a great opportunity to practice purchasing tickets, boarding, and traveling together while enjoying a fun day out. A huge thank you to Clare for such an informative session!